FREQUENTLY ASKED QUESTIONS
Our general offices are located in Tennessee and we ship standard gabions and geo materials from regional warehouse locations across the US. Our gabions come from Pennsylvania, Arkansas, Massachussets, Wisconsin, California, Texas, Arizona and Louisianna.
RETURNS
If you wish to return materials please contact us first using one of the following methods.
* Toll Free: (866) 391-6295
* E-Mail: [email protected]
Fill out our contact form ... All returned materials must be in original packaging and unopened. Get confirmation service on the package back to make sure that we receive the product.
NO REFUNDS will be issued for product after 30 days from your original receipt of the shipment.
We are not responsible for any loss of packages coming back to us by the shipping company. There will be a 50% processing and restocking fee assessed to returned orders. Gabion Supply will not reimburse the cost of any shipping related fees involved in getting the materials to the client or back from the client. These fees are to be paid solely by the customer.